Entrepreneur Journal

Entrepreneurs and Silicon Valley

Posted by Esha on February 26, 2009

How do you measure success in start-up?

I’m going guess that the most popular answers would include: sales, profit, and cashflow.

But what about personal gain? Experience, contacts, character development, and knowledge gained.
 
Why is Silicon Valley, California a region of such commendable innovation? Is the region populated with only ambitious entrepreneurs that never make mistakes? That would be great. Although Silicon Valley is made up of many intelligent, ambitious people – of course, everyone makes mistakes. Many projects fail, businesses fail. So how does Silicon Valley do it? This culture is open about talking about mistakes and lessons learned in business. Upon unfavorable implementations, entering a state of hibernation to avoid comments like, “I told you so” from cynical friends is not an option. Rather than hiding or fearing competitors moving ahead with knowledge of what ‘not-to-do’, the idea of the industry moving forward has been adopted. As competitors learn of ineffective strategies, leapfrogging becomes a great benefit for the industry as a whole and the consumers. Change and improvement is embraced through as sense of pride for start-ups that flop. I suppose you can say these flops are digested with a healthy dose of salt. The lessons learned hold a high importance, ultimately… making flops respectable…
 

A couple of years ago, during a conference with Mr. Michael Dell, the words that stood out most for me were: “Learn from your mistakes”. We’ve heard this before, realizing the importance of these words is major.

Personal gain, in terms of lessons learnt is something that can not be taught or fully understood through the exchange of words. Simply understanding what works and what doesn’t, may help you when devising risk management strategies, thorough research, experience, and a hard-working team is required for a successful start-up. Compensation in the form of experience as an entrepreneur and character development is often underrated with entrepreneurs that do not succeed with one specific project. Those that are not entrepreneurs may not realize that many times it takes more than one try to finally create the winning product/service. Entrepreneurial skills which should not be overlooked include: discipline, strong interpersonal and interpersonal skills, creativity, strong organization skills, and the ability to create and execute.
 
A part of Silicon Valley’s success comes from the strong network of like-minded people and experiences shared. The skills that entrepreneurs bring to the table are valued and respected. Creating an open network, allowing entrepreneurs to embrace ideas and concepts that work and concepts that don’t, is essential to the success of a region.

The importance of learning from a mistake is not easy. Moving forward and using the knowledge, experience, and network gained to re-strategize is an opportunity to be capitalized on.

 
Copyright © Esha Abrol, Canada. 2009

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International Trade Law: The Differences between an Anti-Dumping Case and a Safeguard Case

Posted by Esha on December 13, 2008

            International trade provides countries with mutual benefits. It promotes globalization and allows businesses all over the world to achieve economies of scale by purchasing goods and services, which may be more cost effective, from other countries and capitalize on selling goods which involve low (labour) costs.  Trade measures are required to enforce laws and obligations so all countries can benefit and grow. The Geneva based organization, otherwise known as The World Trade Organization (WTO), helps international trade flow smoothly by imposing rules and regulations pertaining to tariffs and trade between member nations. The system attempts to remove trade barriers worldwide, promotes world peace, stimulates economic growth, encourages good government, and the basic principles to make life easier for all.(1)  The organization includes agreements such as: GATT, GAT, TRIPs, Anti-Dumping Agreement, Subsidies & Countervailing Measures Agreement, SPS Agreement, and an Agreement on Safeguards. These agreements allow all WTO member countries to have a fair shake when playing on the big field. Focusing on two agreements of the WTO, The Anti-Dumping Agreement and the Agreement on Safeguards are used as protective measures which promote fair trade while protecting the domestic market against imports. Although they have the same purpose, there are many differences between the two measures. A safeguard may be imposed when trade is working too well, wherein anti-dumping measures are taken when trade is not working.

 

Safeguards are considered “emergency actions”(2), “here, the injury has to be serious”(3) This measure applies to all WTO members wherein the restriction against certain goods applies to all WTO members importing this good to, for example Canada. Safeguard actions are used in situations where trade is fair; however, can be requested by the Canadian government to restrict certain imports because despite being fair, the imports are injuring the Canadian industry. Although the goods are not being dumped nor are they being subsidized, a safeguard can be put into place when a good is being flooded into the domestic market and jeopardizing it. A safeguard would be considered in this type of situation in hopes to buy time so the domestic company can still exist. The restriction of the particular good is temporary and only for a short time with the option to file another safeguard after 24-months (upon approval). However, if a safeguard remains for more than 6 years, compensation must be provided to the importing countries (unlike with anti-dumping measures). The prime objective for a government to take on such an action would be to give domestic companies time to adjust and catch up to the imported “technology” and become more competitive.

 

            To commence a safeguard case, it must be requested by either the domestic company or the government. In regards to the CITT’s role, only recommendations can be made in a safeguard case wherein it is not binding until government approval whereas automatic measures are taken in an anti-dumping/countervailing case.  For a safeguard to apply there must be an increase in imports which are unforeseen and harm should be caused by the sudden surge. The domestic company should be able to provide evidence proving the harm with information such as: lose of market share, dropping sales, etc. 

 

 

Dumping is an illegal act wherein a country fails to abide by the WTO agreement.  It occurs when a product is flooded into a market, causing injury to the domestic industry due to unfair trade practices.  Dumping can cause damage and be identified in one of three forms, which include causing: injury, threat of injury, or retardation. To file a complaint against this form of unfair trade and commence an anti-dumping case, firstly, the Canadian company (assuming the Canadian company is the complainant) must be able to present evidence of material injury as reduced sales, market loss, lower inventory turnover, etc. Once it is clear that material injury has been caused due to the imports from the developing country which is offering their goods at extremely low prices, the complaint is taken to the Canada Customs and Revenue Agency. At this point, investigation is done and if unfair is suspected, a preliminary duty is levied. The CCRA is responsible for conducting a questionnaire and collect information regarding both parties involved: the importer and the exporter. If dumping is occurring, SIMA determines the margin of dumping in order to increase the duty levied accordingly. At this point, all information gathered is sent to the CITT for the final verdict, which is determined by the tribunal. If in fact, dumping was evident, duty would be, most likely, increased which ultimately will cause the importing company to higher prices to make up for this additional cost. This promotes fair trade and if dumping was actually the case, the Canadian company should be able to get back up. In an anti-dumping case only one other source is inquired. The two parties involved are the respondent and the complainant. 

 

            An example of anti-dumping is demonstrated in the relatively, recent case involving Canada and the U.S. Although the dispute has now been settled, in 2002, Canada was accused for flooding the U.S. market with softwood lumber. Investigators found that Canadian softwood lumber was being unfairly subsidized by the government and then being dumped in the U.S. at prices which were below normal value. The selling of lumber below normal value created issues, in which it was claimed that the effects of Canada’s lower priced lumber was causing material injury to the United States’ industry. Once this was discovered, the U.S. government imposed import tariffs in order help eliminate/lessen the effects of Canadian competition by creating a barrier as it, “raises the price in the importing country relative to the price in the exporting country and it reduces the volume of trade.”(4) This protection measure was put into place to defend the American lumber industry by significantly marking-up the Canadian softwood lumber prices through import tariffs. Ultimately eliminating Canada’s lower price advantage. 

 

 

In conclusion, the key differences between anti-dumping and safeguards are that anti-dumping is enforced to eliminate illegal trade which causes injury to the domestic industry whereas safeguard measures are imposed to protect the domestic industry against an unforeseen increase in imports which does not involve any illegal acts. Another difference is the number of sources involved, an anti-dumping case involves only one source, for example, Canada (complainant) and the dumping country whereas safeguards require inquiries of many different countries and all sources of imports must be studied to truly understand the nature of the global industry.

 

 

 

 

Copyright © Esha Abrol, Canada. 2008

 

 

References

 

(1) Global Entrepreneurship book. FITT Skills. Version 4.1. Version 4.1. Forum for International Trade Training Inc. 2002.

 

(2) WTO. Retrieved March 1, 2007

Web site: http://www.wto.org/english/tratop_e/safe_e/safeint.htm

 

(3) WTO. Retrieved March 6, 2007, from UNDERSTANDING THE WTO: THE AGREEMENTS Web site: Retrieved February 26, 2007, from UNDERSTANDING THE WTO: THE AGREEMENTS Web site: http://www.wto.org/english/thewto_e/whatis_e/tif_e/agrm8_e.htm

 

(4) WTO. Retrieved March 4, 2007, from DISPUTE SETTLEMENT: DISPUTE DS277 Web site: http://www.wto.org/english/tratop_e/dispu_e/cases_e/ds277_e.htm

Legal Aspects of International Trade book. FITT Skills. Version 4.0. Forum for International Trade Training Inc. 2003.

 

Thompson, Robert (2007).Globalization and the benefits of trade. Chicago Fed Letter.Chicago . Iss. 236, pg. 1, 4 pgs.

 

WTO. Retrieved March 1, 2007, from Agreement on Safeguards Web site: http://www.wto.org/english/docs_e/legal_e/25-safeg.wpf WTO. Retrieved March 1, 2007, from AGREEMENT ON SUBSIDIES AND COUNTERVAILING MEASURES Web site: http://www.wto.org/english/docs_e/legal_e/24-scm.wpf

 

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New York City

Posted by Esha on December 6, 2008

Traffic + Crowds + Numerous yellow cabs = The Big Apple. OK, I suppose a less cynical person would notice there is a lot more to New York City than just the traffic.

My short trip to Manhattan included a visit to: the Financial District, Federal Reserve, United Nations, Wall Street, Times Square, Rockefeller Center, amongst other tourist destinations. I am a little embarrased to admit, but yes, I also had the opportunity to pose with notable celebrity… wax figures at The Madame Tussauds Wax Musuem, located in Times Square. It was fun.

My fav was the United Nations Headquarters. Our group received a tour, wherein we had the chance to see artwork, which has been gifted from countries around the world. We also had the opportunity to view some of the ornate Chamber rooms, where discussions on global issues were underway. It was amazing to see how a truly international organization, with such great influence, operates.

All in all, the lights, the pace, and the aesthetics of the City inspired me. For anyone pursuing a career in photography or filmmaking, your portfolio is incomplete without a hint of NYC! Solely due to the aesthetics of the location.

 

 

Wall Street

Wall Street

 

Rockefeller Center

Rockefeller Center

 

United Nations Flag

United Nations Flag

Times Square

Times Square

First photo of Wall Street

First photo of Wall Street

View from "The Top of the Rock"

View from "The Top of the Rock"

 

Copyright © Esha Abrol, Canada. 2008

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The Most Effective Speaker

Posted by Esha on July 24, 2008

I recently attended a conference wherein I observed six influential speakers share their views on a topic. The topic was rather new to me. It was interesting to see how each speaker shared their wisdom.  Each speaker delivered information through distinctive communication styles. The cultural and speaking style differences  were evident and distinct. Some speakers made more of an impact over others.

 

 

The most effective speaker:

The speaker that stood out had a good sense of humour, he was audible, he spoke with passion, which gave him a certain level of genuineness, he exuded confidence, it was clear that he had a very deep comprehension of the topic and that he was prepared to speak, he provided hand-outs, he interacted with observers, he told stories – he had the gift of the gab. Also, when others spoke, he took notes and showed interest. And he asked for feedback at the end.

 

 

The poor characteristics observed were: too self-absorbed wherein they did not interact with the audience, some were inaudible when they shared crucial information, and questions were answered with hesitation, poor posture.

 

 

I think strong communication skills come from practice and respecting feedback and constructively improving your presentations based on audiences’ comments and response.  I think observing good speakers speak can also help. Taking the good points and emulating them will provide you with a basis for how you want to present yourself.

 

 

Esha

 

Copyright © Esha Abrol, Canada. 2008

 

 

 

 

 

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The Positive Impacts of Kyoto on Businesses

Posted by Esha on July 8, 2008

The Kyoto Protocol/Convention could definitely have a positive impact on Canadian businesses. Canadian companies recognizing climate change and responsibly acting upon this issue can create a strong reputation and strengthen the company name, worldwide. Since Kyoto has become an increasingly popular subject amongst countries on a global basis, embracing the framework of the Kyoto Protocol/Convention may help strengthen the Canadian business’s national identity, provide the company with a global vision, and allow them to contribute to society as responsible corporate citizens, not only in Canada, but WORLDWIDE! 

 

 

Pursuing goals and operations as per the policies and practices required by the Kyoto Protocol can also provide Canadian businesses with a competitive advantage as climate change and environmental concerns are becoming an important issue. Not all businesses around the world follow the policies and procedures required by Kyoto or act in a manner which shows concern for recent environmental changes. On the flip side, there are Canadian businesses that act ethically and responsibly wherein they do realize the impacts environmental change and have modified business operations accordingly. Such businesses will most likely be acknowledged for promoting such corporate social responsibility and be rewarded for it through: a stronger reputation, longevity, international success, and ultimately, higher sales.

 

 

Esha

Copyright © Esha Abrol, Canada. 2006

 

 

 

 

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New Initiative at the University of Ottawa

Posted by Esha on June 12, 2008

Universities across Canada and the United States have provided students the opportunity to boast their comprehension of business functions learned in the classroom through transferring their skills into management consulting for local businesses. These management-consulting clinics have been successful for years.

 

The value brought to the table with such initiatives are quite evident, in the sense that, small businesses are given a more affordable option and students are given the chance to put their minds towards challenging work.

 

For example, the TMC Consulting Clinic (www.consultingclinic.ca), in association with the Telfer School of Management at the University of Ottawa, is a new initiative, which will be run by undergraduate students (they work with a Head Mentor, Dr. Bruce Firestone). An Advisory Board made up of professors and volunteer professionals is also available to support the students and provide assistance as required.  Not only does student consulting  allow students to network and gain valuable work experience, local organizations that cannot afford to pay an arm and a leg for management consulting work now have an alternative wherein they receive quality work at a fraction of the cost.

 

 

Esha

 

 

 

Copyright © Esha Abrol, Canada. 2008

 

 

 

 

 

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Q & A Period with Professor Bruce Firestone

Posted by Esha on April 11, 2008

One of the most valuable skills for an entrepreneur to posses would have to be the ability to sell. A brilliant idea and a well-written and well-researched business plan are important; however, would render useless without that certain flair it takes to get your product/service out the door. I had a chance to ask an experienced entrepreneur, Dr. Bruce Firestone, about his opinion on how we can all improve our selling skills, here’s what he had to say:  

 

Question:

I’ve learned that selling is a big part in the success of a business. Why, in your opinion, is selling a challenge among people? And how can one successfully conquer this “fear”?

 

Answer:

“Selling is telling”. It is about telling an honest story and providing timely information to the right people.

 

Know there are only 3 possibilities to each selling scenario: Yes, No, or

Maybe.

 

Wherein, Yes > No > Maybe

 

Maybes can hurt a business, more than a “No”. Maybes can lead to assumptions which can ultimately hold up a business. The best way to get a definite answer from a “maybe” is to give people a deadline to reply. For example, “If you don’t reply by X day, it will be considered a NO”. Don’t take a “no” personally; take it as an opportunity to do something else.

 

And, ABC – Always Be Closing

 

 

Esha

 

 

Copyright © Esha Abrol, Canada. 2008.

 

 

 

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Social Media

Posted by Esha on April 10, 2008

So, what initiated me to sign up for… one of these?

Recently, in my Entrepreneurial Culture Class, we had a guest speaker, Ryan Anderson of Fuel Industries Inc., come in and speak about Social Media. He spoke about the changes in marketing strategies used and the intended outcome of marketing over the years. The major changes have been a result of increased media. Back in the day, brands had little or no significance; rather there was a one-to-one connection between suppliers and customers and there was less choice in brands to choose from. This has changed over time. Now, brands are a way to differentiate a product/service. Competition to become the best selling brand is one fierce contest. The fact the there are now 40-50 specialty programs (from original 3), acquiring the attention of potential customers has posed a challenge and resulted in change. Now, there is constant competition for our attention.

 

Social media is a “happening” and effective form of marketing. I think it is a cool approach that all businesses should to get into. Strategies include the use of blogs, and wikis, social networking Web Sites, etc, which allow for easy idea-sharing. The influence of this form of marketing has been significant. They allow for strategies which try to simulate the one-on-one relationship consumers once had with suppliers. Businesses are able to utilize such tools to keep customers up-to-date with various topics concerning the business which would be of interest. On the other hand, customers are able to share experiences they’ve had with businesses, which can result in either positive or negative PR. In such cases, businesses must recognize the relationship between organizations and people (consumers), and the power people hold towards the future of a business.

 

The authenticity involved social media strategies creates an environment which makes engaging with others more effective, by earning attention rather than demanding it. The manner in which you choose to engage in communication is important. Hugh Mcloud says, “If you talked to people the way advertising talked to people, they’d punch you in the face.”  It’s amazing how simple and relatively cost effective the tool of social media is, yet it is underutilized.

 

I think web logs (or blogs) are an ideal form of sharing experiences and knowledge. The great thing about them is that they are formed of authentic pieces of writing that allow us to reflect upon current events or personal experiences and share these thoughts with others. Mr. Anderson gave us a briefing on a recent trip to Singapore, where blogs were big. The majority of students, in Singapore, had personal blogs, where they are able to keep of log of thoughts/ideas. In contrast, Mr. Anderson asked, by the show of hands, how many of us had personal blogs. Only 3 hands went up. These statistics seem to be alike throughout Canada. Through observation, it seems these numbers are gradually growing as the popularity of personal web blogs and the idea of being able to voice an opinion and being heard cultivates. Upon this thought, I think the question going through our minds is: how do personal blogs compete with social networking channels such as Facebook, MSN, YouTube, etc? I do not have the answer to that. I think it is a question we need to ask ourselves and reflect on how we use our time and what is getting our attention. As entrepreneurs, we must recognize styles of social media that work and that are well-earned in order to effectively talk to people (consumers) and listen to what they are saying.

 

Esha

 

Copyright © Esha Abrol, Canada. 2008.

 

 

 

 

 

 

 

 

 

 

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